Effective date: 21 April 2026
These Terms of Service ("Terms") form a binding agreement between you ("you", "Customer") and KaiZilla AB, organisation number 559123-4567, with registered office at Kungsgatan 12, 111 43 Stockholm, Sweden ("KaiZilla", "we"). By creating an account or using the KaiZilla service you agree to these Terms.
KaiZilla is a software-as-a-service platform that connects to the business systems you choose to authorise, consolidates the data, and provides reporting, analytics, automation, and AI-generated insights (the "Service"). Features and available integrations may evolve over time.
To use the Service you must register an account and connect at least one supported data source. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must be at least 18 years old and authorised by your organisation to accept these Terms on its behalf.
You retain all rights, title, and interest in your data. This includes the personal data of your employees and customers, the records we retrieve from the systems you connect, and any content you upload to the Service ("Customer Data").
You grant KaiZilla a limited, non-exclusive, royalty-free, worldwide license to host, process, display, transmit, and create derivative analytics from Customer Data solely for the purpose of providing and improving the Service to you. This license terminates when the relevant Customer Data is deleted or your account is closed, except for aggregated and anonymised data that cannot be reasonably linked back to you or any identified individual.
The Service integrates with external systems at your election. Your use of those external systems is governed by their own terms and privacy policies. KaiZilla is not responsible for downtime, data loss, bugs, rate limits, or billing decisions of external providers, though we will make reasonable efforts to notify you of material disruptions.
KaiZilla is not affiliated with, authorised by, or endorsed by any external provider unless expressly stated in writing. All trademarks belong to their respective owners. Your use of data retrieved from an external system is additionally subject to that system's own terms, and you represent that you have the right to connect and authorise access to each system you connect.
You agree not to:
Paid plans are billed in advance on a monthly or annual basis as selected at checkout. Prices are published at kzilla.ai/pricing and are quoted in SEK or EUR, exclusive of any applicable VAT, sales, or similar taxes.
Fees are non-refundable except where required by mandatory law. We may update prices with at least 30 days notice, with the new price taking effect at the start of your next billing cycle. A free tier or trial may be offered at our discretion and withdrawn at any time.
These Terms apply from the date you first accept them and continue until terminated. You may terminate at any time by closing your account from the Settings page or by emailing support@kzilla.ai. We may suspend or terminate your access with reasonable notice for material breach of these Terms, non-payment, or if required by law. We may terminate immediately without notice if we reasonably suspect fraud, abuse, or conduct that endangers the Service or other users.
On termination, we will delete Customer Data in accordance with our Privacy Policy. You may export your data at any time prior to termination using the export features available in the application.
We aim for high availability but do not commit to a specific uptime in the standard plan. Enterprise customers may negotiate a separate Service Level Agreement. Scheduled maintenance will be announced where reasonably practicable.
The Service, including all software, user interfaces, graphics, trademarks, and documentation, is owned by KaiZilla and protected by intellectual property laws. These Terms do not transfer any intellectual property rights to you other than the limited right to use the Service. Feedback and suggestions you provide may be used by KaiZilla without restriction or compensation.
Parts of the Service generate analysis, summaries, and recommendations using automated models. Such output can be incorrect, incomplete, or misleading. You are responsible for reviewing AI-generated output before relying on it, and you must not present AI-generated output as audited professional advice. KaiZilla makes no representation that AI output is suitable for tax filings, regulatory filings, or statutory accounts without review by a qualified professional.
Except as expressly stated in these Terms, the Service is provided "as is" and "as available". To the maximum extent permitted by applicable law, KaiZilla disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. Some mandatory consumer-protection rights under Swedish law may still apply and cannot be waived.
To the maximum extent permitted by law, KaiZilla's aggregate liability arising out of or relating to these Terms or the Service is limited to the greater of SEK 10,000 or the fees you paid to KaiZilla in the twelve (12) months preceding the event giving rise to the liability. Neither party is liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, loss of goodwill, or loss of data, except in cases of intentional misconduct or gross negligence.
You agree to indemnify and hold KaiZilla harmless from any claim, liability, or expense (including reasonable legal fees) arising out of (a) your violation of these Terms, (b) your violation of any law or third-party right, including intellectual-property rights, or (c) Customer Data you submitted that was not yours to submit or that infringed on a third party's rights.
Each party will protect the other's confidential information using the same degree of care it uses to protect its own confidential information (but no less than a reasonable standard of care), and will not disclose such information except to employees, contractors, and sub-processors bound by comparable confidentiality obligations. This clause does not prevent disclosures required by law or court order.
We may amend these Terms from time to time. Material changes will be communicated by email to registered users at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the amended Terms.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, or sale of substantially all of our assets, on notice to you.
These Terms are governed by the laws of Sweden, excluding its conflict-of-laws rules. Any dispute arising out of or in connection with these Terms shall be finally resolved by the courts of Stockholm, Sweden, with Stockholms tingsrätt as the court of first instance. Nothing in this clause prevents a consumer from bringing proceedings in the courts of their place of residence where mandatory consumer law so allows.
If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and KaiZilla concerning the Service and supersede any prior agreements or understandings.
Questions about these Terms:
legal@kzilla.ai
General support:
support@kzilla.ai
Postal address: KaiZilla AB, Kungsgatan 12, 111 43 Stockholm, Sweden